Pastrata vs CondoWeb
CondoWeb is the owner-facing portal for Condo Manager, an accounting and management suite by Consultants Ingenium Inc. (Drummondville, Quebec, founded 1991). The vendor says Condo Manager manages over 1.5 million residential units across eight countries, with particular strength in Quebec and Ontario. If your management company runs Condo Manager, here is an honest comparison.
Where CondoWeb is strong
- • A mature accounting core after 30+ years — full accrual general ledger, AP/AR, budgeting, bank reconciliation, and 400+ customizable reports.
- • Bilingual English and French throughout, a genuine advantage for the Quebec market.
- • Production-ready annual meeting management: notice distribution, ballot printing, quorum calculation, vote counting, minutes archiving, and AGM proxy collection.
| Pastrata | CondoWeb | |
|---|---|---|
| Jurisdictions | BC & Ontario, jurisdiction-aware; more provinces planned. | Strong in Quebec and Ontario with bilingual English/French; compliance is generic community-association (CC&R-style) rather than BC or Ontario strata legislation. |
| Resident mobile app | Native iOS and Android apps for residents. | iOS and Android apps exist, but both are WebView wrappers of the web portal; the app carries a 1.9/5 App Store rating. |
| Email-to-request | Resident emails become tracked requests; vendors reply by email in the same thread. | Not a documented capability. |
| AI resident answers | eConcierge answers from your building’s own documents with validated citations. | No AI-powered knowledge base for residents; document handling is manual. |
| Fee collection | Pre-authorized debit, arrears aging, and QuickBooks Online sync. | Owner payment collection via a Direct Payment module and cheque processing, plus a dedicated utility-billing module. |
| Community feed | Posts, comments, and resident-initiated discussion. | A manager-posted message board and community news, plus classified ads; no resident-to-resident social feed. |
| Meeting facilitation | Meeting facilitation with agenda, motions, voting, and minutes. | Mature AGM tools: notice distribution, ballot printing, quorum calculation, voting, minutes, and proxy collection. |
Comparison based on publicly available information about CondoWeb as of February 2026. Competitor features and pricing change over time — verify current details with each vendor.
Questions about switching
Can I move from Condo Manager to Pastrata?
Yes. Onboarding includes bringing over owners, units, and documents, and bulk lease import handles roughly 50 leases in under a day.
Does Pastrata support BC and Ontario strata and condo rules?
Yes. Pastrata is jurisdiction-aware for BC and Ontario, including prescribed notices and fee schedules.
Compare Pastrata to other Canadian strata & condo specialists
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