Pastrata vs PQ Online
PQ Online is the proprietary owner portal built and operated by Pacific Quorum Properties Inc., described as British Columbia’s largest locally-owned property management company (founded 1997, around 45,000 units across 13 BC offices). You cannot buy PQ Online on its own — you get it by hiring Pacific Quorum as your property manager. Here is an honest comparison.
Where PQ Online is strong
- • Deep BC Strata Property Act alignment built in — strata fees, Form K notices, depreciation reports, and council/bylaw terminology rather than generic association concepts.
- • Real-time transparency for councils: purchase orders, quote requests, and financial statements appear in the portal as the manager produces them, with no sync delay.
- • A managed portal that “just works” for councils — Pacific Quorum handles all configuration, document uploads, and administration across roughly 45,000 units.
| Pastrata | PQ Online | |
|---|---|---|
| Jurisdictions | BC & Ontario, jurisdiction-aware; more provinces planned. | British Columbia exclusively, spanning 90+ BC cities and towns, with deep BC Strata Property Act alignment. |
| Availability | Works with your existing property manager or a self-managed council. | Included only when you hire Pacific Quorum as your property manager; it is not sold as standalone software. |
| Resident mobile app | Native iOS and Android apps for residents. | Web portal only; no native iOS or Android app and no App Store presence. |
| Email-to-request | Resident emails become tracked requests; vendors reply by email in the same thread. | Residents submit non-emergency service requests through the web portal; no email-to-request intake or vendor email loop. |
| AI resident answers | eConcierge answers from your building’s own documents with validated citations. | No AI or intelligent search; residents must locate and read the relevant document themselves. |
| Fee collection | Pre-authorized debit, arrears aging, and QuickBooks Online sync. | Owners can view strata fee amounts, but pre-authorized debit is set up via downloadable PDF forms rather than online enrollment, and fees cannot be paid within the portal. |
| Community feed | Posts, comments, and resident-initiated discussion. | A one-way bulletin board of council and manager notices; no resident-to-resident social feed. |
| Meeting facilitation | Meeting facilitation with agenda, motions, voting, and minutes. | Meeting minutes are posted for access, but the portal has no meeting facilitation or voting tools. |
Comparison based on publicly available information about PQ Online as of February 2026. Competitor features and pricing change over time — verify current details with each vendor.
Questions about switching
Can I use Pastrata without hiring Pacific Quorum?
Yes. PQ Online is only available to buildings that Pacific Quorum manages. Pastrata works with your existing property manager or a self-managed council, no management contract required.
Does Pastrata support the BC Strata Property Act like PQ Online?
Yes. Pastrata is jurisdiction-aware for BC, including strata fee schedules and prescribed notices, and also covers Ontario condominiums.
Compare Pastrata to other Canadian strata & condo specialists
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